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| =Introduction=
| | #REDIRECT [[Raptor-Telematics]] |
| New Eagle has developed MotoHawk and Raptor compatible telematics platforms, which enables remote tracking and management of assets through GPS, wireless and cellular data technology. This system serves as gateway for remote administration of vehicles and data analysis. The New Eagle telematics platform can monitor and analyze driver behavior, measure fuel consumption, and detect maintenance issues with vehicles before they become a problem. The seamless integration between the New Eagle Telematics Control Module (TCM) and New Eagle ECUs allows remote calibration, reflashing of the ECU, and fault reporting.
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| [[Image:Telematics_Diagram.png|500px]] | |
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| The TCM is a standalone unit that can perform a multitude of functions from CAN data-aggregation and analytic processing to real-time vehicle monitoring through available Cell/Wi-fi networks. It can communicate desired parameter information to a web-based portal. Compatibility with the MotoHawk and Raptor development environments provides close integration with CAN bus systems.
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| ==Capability Summary==
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| ===CAN Logging and Remote Diagnostics===
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| The TCM has CAN logging capabilities. It can log up to 10 CAN messages, which are configurable through DBC by the fleet manager. Data can be logged at 125kbaud, 250kbaud, or 500kbaud.
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| The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
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| Access to near-real-time data on the status and location of deployed vehicles can lead to substantially reduced maintenance costs:
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| :*Malfunctioning equipment can be identified quickly, before a catastrophic failure causes extensive damage to the vehicle.
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| :*Service techs can be dispatched with knowledge of what the problem is, reducing diagnostic time in the field.
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| :*Vehicle performance can be monitored and under-performing vehicles targeted for detailed analysis. This may lead to a recalibration or updates to the ECU software.
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| :*Driver behavior analysis can identify drivers in need of additional training.
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| ===Remote Calibration and Reflash===
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| This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).
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| A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the calibration and reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.
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| ===Additional Features===
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| :*3G GSM Cellular Data
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| :*Stolen Vehicle Detection
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| :*Data Logging:
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| ::*Fuel Consumption
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| ::*Vehicle Fault Codes
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| ::*Vehicle Position (via GPS)
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| :*Configure and view reports on the web
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| :*Receive SMS alerts for critical events
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| The basic architecture of the system involves a TCM connected to the ECU via a CAN bus. The telematics unit can communicate via the cellular data network with a web server, which will collect data from the telematics unit and push updates for the unit and ECU.
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| Interested in telematics? Please fill out the '''[https://docs.google.com/forms/d/1Vd2XuyISHAha2ZYoScQ3BN_grd1CuDSkj1Fm67wQ2IA/viewform TCM selection form]'''.
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| ==Telematics Hardware==
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| ===C4Max===
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| The C4Max enables remote tracking and diagnostics of a CAN based system.
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| Features include:
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| * Quad band cellular modem (SIM card with data plan included)
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| * GPS tracking
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| * 3-axis accelerometer
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| * CAN bus access
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| * ARM11 500 MHz processor
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| * 64 MB RAM
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| * 256 MB flash
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| * IP 54 (enclosure available at IP 65)
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| * Operating temperature -25°C to 75°C
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| * Wiring harness (20-pin Molex connector to SmartCraft, J1939, or OBD)
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| * Online access to vehicle data
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| =Telematics Products=
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| ===Basic Telematics Kit===
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| New Eagle's Basic Telematics Kit includes remote machine monitoring with its CAN logging capabilities. It can log up to 10 CAN messages, which are configurable through DBC by the fleet manager. Data can be logged at 125kbaud, 250kbaud, or 500kbaud.
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| The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
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| {|class="wikitable" cellpadding = "5"
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| !scope="col"|Part Number
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| !scope="col"|Picture
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| !scope="col"|'''[http://store.neweagle.net/ Visit our Webstore]'''
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| !scope="col"|Features
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| |-
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| NETM-TELM-001
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| <gallery>file:Telematics_c4max.jpg</gallery>
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| Please [http://neweagle.net/contact.html contact sales]
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| *CAN logging configurable through DBC file
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| *Remote application update of the TCM
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| *Remote diagnostics
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| |}
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| ===Advanced Telematics Kit===
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| New Eagle's Advanced Telematics Kit is an add on of the Basic Kit. In addition to its CAN logging capabilities, the ATK includes remote flashing and calibration. This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).
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| A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the calibration and reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.
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| {|class="wikitable" cellpadding = "5"
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| !scope="col"|Part Number
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| !scope="col"|Picture
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| !scope="col"|'''[http://store.neweagle.net/ Visit our Webstore]'''
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| !scope="col"|Features
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| |-
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| NETM-TELM-002
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| <gallery>file:Telematics_c4max.jpg</gallery>
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| Please [http://neweagle.net/contact.html contact sales]
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| *CAN logging configurable through DBC file
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| *Remote application update of the TCM
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| *Remote diagnostics
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| *Fault freeze frame buffering
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| *Remote flashing of MotoHawk and Raptor ECUs
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| *Remote calibration on MotoHawk and Raptor ECUs
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| |}
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| =Future Hardware=
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| ====TCM-557E-48-xxyy (TCM48 - In Development)====
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| The TCM48 is ruggedized telematics module that will offer 2 CAN channels discrete IO on the vehicle side, and both cellular and Wi-Fi access on the remote side. It also has an expansion port for satellite communications. The hardware was designed for in-vehicle use with temperatures ranging from -40C to +85C.
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| New Eagle intends to incorporate this device into its telematics product offering in 2014.
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| {|class="wikitable" cellpadding = "5"
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| !scope="col"|Part Number
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| !scope="col"|Picture
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| !scope="col"|'''[http://store.neweagle.net/ Visit our Webstore]'''
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| !scope="col"|Datasheet
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| !scope="col"|More Information
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| |-
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| |style = "width: 20%"|
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| TCM-557E-48 (TCM48)
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| |style = "width: 20%"|
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| <gallery>
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| File:E600.jpg
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| </gallery>
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| Please contact [mailto:sales@neweagle.net sales]
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| [http://neweagle.net/support/wiki/docs/Datasheets/E600.pdf TCM-557E-48 (TCM48) datasheet]
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| Please contact [mailto:sales@neweagle.net sales]
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| |}
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| =Support=
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| Questions? Please [http://neweagle.net/contact Contact Us]
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