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| | #REDIRECT [[Raptor-Telematics]] |
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| [[image:RTlogo.png|right|350px|thumb]]
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| =Introduction=
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| New Eagle has developed a MotoHawk and Raptor™ compatible telematics platform, which enables remote tracking and management of assets through GPS and cellular data technology. This system serves as gateway for remote administration of vehicles and data analysis. The New Eagle telematics platform can monitor and analyze driver behavior, measure fuel consumption, and detect maintenance issues with vehicles before they become a problem. The seamless integration between the New Eagle Telematics Control Module (TCM) and New Eagle ECUs also allows the option for remote calibration, reflashing of the ECU, and fault reporting.
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| New Eagle delivers a complete telematics solution including hardware, software, cellular plan, web server, and web portal interface.
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| [[Image:Telematics_Workflow.png|600px]]
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| The TCM is a standalone unit that can perform a multitude of functions from CAN data-aggregation and analytic processing to real-time vehicle monitoring through available Cell networks. It can communicate desired parameter information to a web-based portal. Compatibility with the MotoHawk and Raptor development environments provides close integration with CAN bus systems.
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| =Downloads=
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"| User Manual
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| !scope="col"| Quick Start
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| !scope="col"| More Information
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| |style = "height:180px; width:180px;"|
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| [[Image:Raptor-Telematics_UserManual_Screenshot.JPG|150px|link=http://www.neweagle.net/ProductDocumentation/Telematics/Raptor-Telematics_UserManual_2016.pdf]]
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| |style = "height:180px; width:180px;"|
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| '''Coming Soon'''
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| |style = "height:180px; width:180px;"|
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| Please [mailto:sales@neweagle.net Contact Sales]
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| |}
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| =Videos=
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| ==Telematics Overview==
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| '''Coming Soon'''
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| =Capability Summary=
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| ===CAN Logging and Remote Diagnostics===
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| The TCM has CAN logging capabilities. It can log up to 10 CAN messages which are configurable through DBC by the fleet manager. Data can be logged at 125kbaud, 250kbaud, or 500kbaud.
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| The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
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| Access to near-real-time data on the status and location of deployed vehicles can lead to substantially reduced maintenance costs:
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| :*Malfunctioning equipment can be identified quickly, before a catastrophic failure causes extensive damage to the vehicle.
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| :*Service techs can be dispatched with knowledge of what the problem is, reducing diagnostic time in the field.
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| :*Vehicle performance can be monitored and under-performing vehicles targeted for detailed analysis. This may lead to a recalibration or updates to the ECU software.
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| :*Driver behavior analysis can identify drivers in need of additional training.
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| ===Remote Reflash===
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| This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).
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| A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.
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| ===Web Portal Interface===
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| New Eagle gives the ability to monitor and manage in the field products or vehicle fleets through a customizable web portal interface. The web interface allows the user to track vehicle locations and operational parameters in real time, set up alerts for malfunctioning equipment, manage vehicles across multiple job sites, and push updates to vehicles in the field. New Eagle provides custom login accounts for the distribution of access to OEM, distributors, and end users as required.
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| [[Image:NewWebInterface.png|750px]]
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| ===Additional Features===
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| *3G GSM Cellular Data
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| *Stolen Vehicle Detection
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| *Data Logging:
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| :*Fuel Consumption
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| :*Vehicle Fault Codes
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| :*Vehicle Position (via GPS)
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| The basic architecture of the system involves a TCM connected to the ECU via a CAN bus. The telematics unit can communicate via the cellular data network with a web server, which will collect data from the telematics unit and push updates for the unit and ECU.
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| Interested in telematics? Please fill out the '''[https://docs.google.com/forms/d/1Vd2XuyISHAha2ZYoScQ3BN_grd1CuDSkj1Fm67wQ2IA/viewform TCM selection form]'''.
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| =Hardware Summary=
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| ===Current Hardware===
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| Raptor-Telematics unit currently runs on the C4Max hardware.
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| Features include:
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| * Quad band cellular modem (SIM card with data plan included)
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| * GPS tracking
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| * 3-axis Accelerometer and Gyroscope
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| * CAN bus access
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| * Optional discrete IO
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| * ARM11 500 MHz processor
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| * 64 MB RAM
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| * 256 MB flash
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| * IP 54 (enclosure available at IP 65)
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| * Operating temperature -25°C to 70°C
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| '''C4 Max
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| The C4 Max is a compact and versatile device, ready for any telematics situation. The C4 Max is equipped with 3/2 Digital I/O, 2 analogue inputs, 2 RS 232, RS 485, CAN interfaces (J1708/1939) Accelerometer and Gyroscope.
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Model
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| !scope="col"|Webstore
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| !scope="col"|Downloads
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| !scope="col"|More Information
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| |style = "height:180px; width:180px;"|
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| [[File:C4MAX.png|150px]]
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| |style = "height:180px; width:180px;"|
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| '''C4 Max'''
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| |style = "height:180px; width:180px;"|
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| '''Available in Telematics Kits'''
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| '''[http://www.neweagle.net/support/wiki/index.php?title=Telematics#Telematics_Products Click Here]'''
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| |style = "height:180px; width:180px;"|
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| '''[http://www.neweagle.net/ProductDocumentation/Telematics/C4MAX_datasheet.pdf Datasheet]'''
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| |style = "height:180px; width:180px;"|
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| Please '''[mailto:sales@neweagle.net Contact Sales]'''
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| |}
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| =Telematics Products=
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| ==Telematics Kits==
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| ===Gold Telematics Kit (Basic)===
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| New Eagle's Gold Telematics Kit includes remote machine monitoring with its CAN and GPS logging capabilities ("CAN-to-cloud"). It logs 10 CAN messages which are configurable through DBC by the fleet manager.
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| The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
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| When matched with an input controller, a customer will be able to capture, process, and send CAN data to the telematics unit very easily.
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Part Number
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| !scope="col"|Webstore
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| !scope="col"|Features
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| !scope="col"|More Information
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| |-style="vertical-align:middle;"
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| |style = "width:180px;" rowspan="3"|
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| [[file:Telematics_c4max.jpg|160px]] | |
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| |style = "width:150px;" rowspan="3"|
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| '''ASM-TCM-C-G-(x)'''
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| |style = "width:150px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-gold-telematics-kit-with-low-5mb-data-year.html ASM-TCM-C-G-1]'''
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| |style = "width:210px;text-align:left" rowspan="3"|
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| *CAN Data Logging in the Cloud
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| *Includes 1st Year Data Plan<br>(SIM card plus storage)
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| *Logs 10 configurable CAN messages
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| |style = "width:180px;" rowspan="3"|
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| Please '''[mailto:sales@neweagle.net Contact Sales]'''
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| |-style="vertical-align:middle;"
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| |style = "width:150px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-gold-telematics-kit-with-5mb-data-year.html ASM-TCM-C-G-2]'''
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| |-style="vertical-align:middle;"
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| |style = "width:150px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-gold-telematics-kit-with-15mb-data-year.html ASM-TCM-C-G-3]'''
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| |}
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| ===Platinum Telematics Kit (Advanced)===
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| New Eagle's Platinum Telematics Kit is an add on of the Gold Kit. In addition to its CAN logging capabilities, this kit includes remote flashing and calibration capability. This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).
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| A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the calibration and reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Part Number
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| !scope="col"|Webstore
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| !scope="col"|Features
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| !scope="col"|More Information
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| |- style="vertical-align:middle;"
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| |style = "width:180px;" rowspan="3"|
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| [[Image:Telematics_c4max.jpg|150px]]
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| |style = "width:150px;" rowspan="3"|
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| '''ASM-TCM-C-P-(x)'''
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| |style = "width:150px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-platinum-telematics-kit-with-low-5mb-data-year-1.html ASM-TCM-C-P-1]'''
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| |style = "width:210px;text-align:left" rowspan="3"|
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| *Remote flashing of MotoHawk and Raptor ECUs
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| *Logs 10 configurable CAN messages
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| *Remote diagnostics
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| |style = "width:180px;" rowspan="3"|
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| Please '''[mailto:sales@neweagle.net Contact Sales]'''
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| |- style="vertical-align:middle;"
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| |style = "width:150px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-platinum-telematics-kit-with-5mb-data-yr-1.html ASM-TCM-C-P-2]'''
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| |- style="vertical-align:middle;"
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| |style = "width:150px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-platinum-telematics-kit-with-15mb-data-year-1.html ASM-TCM-C-P-3]'''
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| |}
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| '''Product Notes
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| (Z) Data Storage Plan: Kits are sold with one of three data plans (1=0.5MB/month for 1 year, 2=5MB/month for 1 year, 3=15MB/month for 1 year)
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| ==Telematics Data Plan Renewals==
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| '''NOTE:''' The first year of data is included when purchasing a Gold or Platinum Telematics Kit (ASM-TCM-C-G-xx or ASM-TCM-C-P-xx). The following products can be purchased for data plan renewals after the first year.
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| ===Telematics Service .5MB Data/Month for 1 Year===
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Part Number
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| !scope="col"|Webstore
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| !scope="col"|More information
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| |style = "height:180px; width:180px;"|
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| [[File:Asm-ne-tmsvc-00.jpg|150px]]
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| |style = "height:180px; width:180px;"|
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| '''ASM-NE-TMSVC-00'''
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| |style = "height:180px; width:180px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-telematics-service-5mb-data-year-512.html Buy Now]'''
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| |style = "height:180px; width:180px;"|
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| Please '''[http://neweagle.net/contact/ Contact Us]'''
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| |}
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| ===Telematics Service 5MB Data/Month for 1 Year===
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Part Number
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| !scope="col"|Webstore
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| !scope="col"|More information
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| |style = "height:180px; width:180px;"|
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| [[File:Asm-ne-tmsvc-03.jpg|150px]]
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| |style = "height:180px; width:180px;"|
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| '''ASM-NE-TMSVC-03'''
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| |style = "height:180px; width:180px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-telematics-service-5mb-data-year.html Buy Now]'''
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| |style = "height:180px; width:180px;"|
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| Please '''[http://neweagle.net/contact/ Contact Us]'''
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| |}
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| ===Telematics Service 15MB Data/Month for 1 Year===
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Part Number
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| !scope="col"|Webstore
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| !scope="col"|More information
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| |style = "height:180px; width:180px;"|
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| [[File:Asm-ne-tmsvc-05.jpg|150px]]
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| |style = "height:180px; width:180px;"|
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| '''ASM-NE-TMSVC-05'''
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| |style = "height:180px; width:180px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-telematics-service-15mb-data-year.html Buy Now]'''
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| |style = "height:180px; width:180px;"|
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| Please '''[http://neweagle.net/contact/ Contact Us]'''
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| |}
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| ==Telematics Setup==
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| ===Telematics Back End Service Setup===
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| This includes the services for setting up user accounts on the telematics web portal.
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| {| class="wikitable" style="text-align: center;" cellpadding = "5"
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| !scope="col"|Picture
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| !scope="col"|Part Number
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| !scope="col"|Webstore
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| !scope="col"|More information
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| |style = "height:180px; width:180px;"|
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| [[File:Netm-setup-01.jpg|150px]]
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| |style = "height:180px; width:180px;"|
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| NETM-SETUP-01
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| |style = "height:180px; width:180px;"|
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| '''[http://store.neweagle.net/products-by-category/telematics-and-data-loggers-1/new-eagle-back-end-services-telematics-set-up.html Buy Now]'''
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| |style = "height:180px; width:180px;"|
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| Please '''[http://neweagle.net/contact/ Contact Us]'''
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| |}
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| =Support=
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| Questions? Please [http://neweagle.net/contact Contact Us]
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