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The TCM is a standalone unit that can perform a multitude of functions from CAN data-aggregation and analytic processing to real-time vehicle monitoring through available Cell networks. It can communicate desired parameter information to a web-based portal. Compatibility with the MotoHawk and Raptor development environments provides close integration with CAN bus systems.
The TCM is a standalone unit that can perform a multitude of functions from CAN data-aggregation and analytic processing to real-time vehicle monitoring through available Cell networks. It can communicate desired parameter information to a web-based portal. Compatibility with the MotoHawk and Raptor development environments provides close integration with CAN bus systems.
=Downloads=
{| class="wikitable" style="text-align: center;" cellpadding = "5"
!scope="col"| User Manual         
!scope="col"| More Information
|-
|style = "height:180px; width:180px;"|
[[Image:Raptor-Telematics_UserManual_Screenshot.JPG|150px|link=http://www.neweagle.net/ProductDocumentation/Telematics/Raptor-Telematics_UserManual.pdf]]
|style = "height:180px; width:180px;"|
Please [mailto:sales@neweagle.net Contact Sales]
|}
=Capability Summary=
===CAN Logging and Remote Diagnostics===
The TCM has CAN logging capabilities.  It can log up to 10 CAN messages which are configurable through DBC by the fleet manager.  Data can be logged at 125kbaud, 250kbaud, or 500kbaud.
The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
Access to near-real-time data on the status and location of deployed vehicles can lead to substantially reduced maintenance costs:
:*Malfunctioning equipment can be identified quickly, before a catastrophic failure causes extensive damage to the vehicle.
:*Service techs can be dispatched with knowledge of what the problem is, reducing diagnostic time in the field.
:*Vehicle performance can be monitored and under-performing vehicles targeted for detailed analysis. This may lead to a recalibration or updates to the ECU software.
:*Driver behavior analysis can identify drivers in need of additional training.
===Remote Reflash===
This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).
A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.
===Web Portal Interface===
New Eagle gives the ability to monitor and manage in the field products or vehicle fleets through a customizable web portal interface.  The web interface allows the user to track vehicle locations and operational parameters in real time, set up alerts for malfunctioning equipment, manage vehicles across multiple job sites, and push updates to vehicles in the field.  New Eagle provides custom login accounts for the distribution of access to OEM, distributors, and end users as required.
Please click here for information on '''[http://www.neweagle.net/support/wiki/images/c/ce/New_Eagle_Telematics_Portal_Introduction_9Nov2014.pdf the Telematics Web Portal]'''.
[[Image:NewWebInterface.png|750px]]
===Additional Features===
*3G GSM Cellular Data
*Stolen Vehicle Detection
*Data Logging:
:*Fuel Consumption
:*Vehicle Fault Codes
:*Vehicle Position (via GPS)
*Receive SMS alerts for critical events
The basic architecture of the system involves a TCM connected to the ECU via a CAN bus. The telematics unit can communicate via the cellular data network with a web server, which will collect data from the telematics unit and push updates for the unit and ECU.
Interested in telematics?  Please fill out the '''[https://docs.google.com/forms/d/1Vd2XuyISHAha2ZYoScQ3BN_grd1CuDSkj1Fm67wQ2IA/viewform TCM selection form]'''.
=Hardware Summary=
===Current Hardware===
The New Eagle telematics unit currently runs on the C4Max hardware.
Features include:
* Quad band cellular modem (SIM card with data plan included)
* GPS tracking
* 3-axis accelerometer
* CAN bus access
* Optional discrete IO
* ARM11 500 MHz processor
* 64 MB RAM
* 256 MB flash
* IP 54 (enclosure available at IP 65)
* Operating temperature -25°C to 75°C
===Future Hardware===
'''TCM-MTG''' (Available by Customer Request)
The TCM-MTG is an environmentally sealed Module Telematics Gateway. It features both GPS and cellular connections. It also provides CAN, RS-232, and Ethernet communication ports. Satellite capability is possible with the use of additional peripherals. Sim assembly is accessible from the outside in a sealed socket assembly.
The hardware is in production.  The Raptor software development is not complete.
{| class="wikitable" style="text-align: center;" cellpadding = "5" 
!scope="col"|Picture 
!scope="col"|Part Number
!scope="col"|Webstore
!scope="col"|Downloads
!scope="col"|More Information
|-
|style = "height:180px; width:180px;"|
[[File:MTG.png|150px]]
|style = "height:180px; width:180px;"|
'''TCM-MTG'''
|style = "height:180px; width:180px;"|
Please [mailto:sales@neweagle.net Contact Sales]
|style = "height:180px; width:180px;"|
'''[http://Neweagle.net/support/wiki/ProductDocumentation/Telematics/Hardware%20Summary/TCM-MTG_DataSheet.pdf Datasheet]'''
|style = "height:180px; width:180px;"|
--
|}
'''TCM-557E-48-xxyy (TCM48 - Available by Customer Request)
The TCM48 is ruggedized telematics module that will offer 2 CAN channels discrete IO on the vehicle side, and both cellular and Wi-Fi access on the remote side.  It also has an expansion port for satellite communications.  The hardware was designed for in-vehicle use with temperatures ranging from -40C to +85C.
{| class="wikitable" style="text-align: center;" cellpadding = "5"
!scope="col"|Picture       
!scope="col"|Part Number   
!scope="col"|Webstore
!scope="col"|Downloads
!scope="col"|More Information
|-
|style = "height:180px; width:180px;"|
[[File:E600.jpg|150px]]
|style = "height:180px; width:180px;"|
'''TCM-557E-48 (TCM48)'''
|style = "height:180px; width:180px;"|
Please [mailto:sales@neweagle.net Contact Sales]
|style = "height:180px; width:180px;"|
'''[http://Neweagle.net/support/wiki/ProductDocumentation/Telematics/Hardware%20Summary/TCM-557E-48_DataSheet.pdf Datasheet]'''
|style = "height:180px; width:180px;"|
Please [mailto:sales@neweagle.net Contact Sales]
|}


=Telematics Products=
=Telematics Products=
Line 15: Line 130:
===Gold Telematics Kit (Basic)===
===Gold Telematics Kit (Basic)===


New Eagle's Gold Telematics Kit includes remote machine monitoring with its CAN and GPS logging capabilities ("CAN-to-cloud").  It logs 10 CAN messages, which are preset messages that are widely used for machine monitoring and diagnostics.You can also purchase a customized package if you require different messages to be logged.  For more information, please '''[mailto:sales@neweagle.net Contact Sales]'''.
New Eagle's Gold Telematics Kit includes remote machine monitoring with its CAN and GPS logging capabilities ("CAN-to-cloud").  It logs 10 CAN messages which are configurable through DBC by the fleet manager.


The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
Line 42: Line 157:
*CAN Data Logging in the Cloud
*CAN Data Logging in the Cloud
*Includes 1st Year Data Plan<br>(SIM card plus storage)
*Includes 1st Year Data Plan<br>(SIM card plus storage)
*Includes fixed message set,<br>with optional configuration
*Logs 10 configurable CAN messages


|style = "width:180px;" rowspan="3"|
|style = "width:180px;" rowspan="3"|
'''[[Gold Telematics]]'''
Please '''[mailto:sales@neweagle.net Contact Sales]'''


|-style="vertical-align:middle;"
|-style="vertical-align:middle;"
Line 83: Line 198:
|style = "width:210px;text-align:left" rowspan="3"|
|style = "width:210px;text-align:left" rowspan="3"|
*Remote flashing of MotoHawk and Raptor ECUs
*Remote flashing of MotoHawk and Raptor ECUs
*Includes fixed message set, with optional configuration
*Logs 10 configurable CAN messages
*Remote diagnostics
*Remote diagnostics


Line 185: Line 300:
|style = "height:180px; width:180px;"|
|style = "height:180px; width:180px;"|
Please '''[http://neweagle.net/contact/ Contact Us]'''
Please '''[http://neweagle.net/contact/ Contact Us]'''
|}
=Capability Summary=
===CAN Logging and Remote Diagnostics===
The TCM has CAN logging capabilities.  It can log up to 10 CAN messages, which are configurable through DBC by the fleet manager.  Data can be logged at 125kbaud, 250kbaud, or 500kbaud.
The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.
Access to near-real-time data on the status and location of deployed vehicles can lead to substantially reduced maintenance costs:
:*Malfunctioning equipment can be identified quickly, before a catastrophic failure causes extensive damage to the vehicle.
:*Service techs can be dispatched with knowledge of what the problem is, reducing diagnostic time in the field.
:*Vehicle performance can be monitored and under-performing vehicles targeted for detailed analysis. This may lead to a recalibration or updates to the ECU software.
:*Driver behavior analysis can identify drivers in need of additional training.
===Remote Reflash===
This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).
A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.
===Web Portal Interface===
New Eagle gives the ability to monitor and manage in the field products or vehicle fleets through a customizable web portal interface.  The web interface allows the user to track vehicle locations and operational parameters in real time, set up alerts for malfunctioning equipment, manage vehicles across multiple job sites, and push updates to vehicles in the field.  New Eagle provides custom login accounts for the distribution of access to OEM, distributors, and end users as required.
Please click here for information on '''[http://www.neweagle.net/support/wiki/images/c/ce/New_Eagle_Telematics_Portal_Introduction_9Nov2014.pdf the Telematics Web Portal]'''.
[[Image:NewWebInterface.png|750px]]
===Additional Features===
*3G GSM Cellular Data
*Stolen Vehicle Detection
*Data Logging:
:*Fuel Consumption
:*Vehicle Fault Codes
:*Vehicle Position (via GPS)
*Receive SMS alerts for critical events
The basic architecture of the system involves a TCM connected to the ECU via a CAN bus. The telematics unit can communicate via the cellular data network with a web server, which will collect data from the telematics unit and push updates for the unit and ECU.
Interested in telematics?  Please fill out the '''[https://docs.google.com/forms/d/1Vd2XuyISHAha2ZYoScQ3BN_grd1CuDSkj1Fm67wQ2IA/viewform TCM selection form]'''.
=Hardware Summary=
===Current Hardware===
The New Eagle telematics unit currently runs on the C4Max hardware.
Features include:
* Quad band cellular modem (SIM card with data plan included)
* GPS tracking
* 3-axis accelerometer
* CAN bus access
* Optional discrete IO
* ARM11 500 MHz processor
* 64 MB RAM
* 256 MB flash
* IP 54 (enclosure available at IP 65)
* Operating temperature -25°C to 75°C
===Future Hardware===
'''TCM-MTG'''(Available by Customer Request)
The TCM-MTG is an environmentally sealed Module Telematics Gateway. It features both GPS and cellular connections. It also provides CAN, RS-232, and Ethernet communication ports. Satellite capability is possible with the use of additional peripherals. Sim assembly is accessible from the outside in a sealed socket assembly.
The hardware is in production.  The Raptor software development is not complete.
{| class="wikitable" style="text-align: center;" cellpadding = "5" 
!scope="col"|Picture 
!scope="col"|Part Number
!scope="col"|Webstore
!scope="col"|Downloads
!scope="col"|More Information
|-
|style = "height:180px; width:180px;"|
[[File:MTG.png|150px]]
|style = "height:180px; width:180px;"|
'''TCM-MTG'''
|style = "height:180px; width:180px;"|
Please contact [mailto:sales@neweagle.net sales]
|style = "height:180px; width:180px;"|
'''[http://Neweagle.net/support/wiki/ProductDocumentation/Telematics/Hardware%20Summary/TCM-MTG_DataSheet.pdf Datasheet]'''
|style = "height:180px; width:180px;"|
--
|}
'''TCM-557E-48-xxyy (TCM48 - Available by Customer Request)
The TCM48 is ruggedized telematics module that will offer 2 CAN channels discrete IO on the vehicle side, and both cellular and Wi-Fi access on the remote side.  It also has an expansion port for satellite communications.  The hardware was designed for in-vehicle use with temperatures ranging from -40C to +85C.
{| class="wikitable" style="text-align: center;" cellpadding = "5"
!scope="col"|Picture       
!scope="col"|Part Number   
!scope="col"|Webstore
!scope="col"|Downloads
!scope="col"|More Information
|-
|style = "height:180px; width:180px;"|
[[File:E600.jpg|150px]]
|style = "height:180px; width:180px;"|
'''TCM-557E-48 (TCM48)'''
|style = "height:180px; width:180px;"|
Please contact [mailto:sales@neweagle.net sales]
|style = "height:180px; width:180px;"|
'''[http://Neweagle.net/support/wiki/ProductDocumentation/Telematics/Hardware%20Summary/TCM-557E-48_DataSheet.pdf Datasheet]'''
|style = "height:180px; width:180px;"|
Please contact [mailto:sales@neweagle.net sales]
|}
|}


=Support=
=Support=
Questions?  Please [http://neweagle.net/contact Contact Us]
Questions?  Please [http://neweagle.net/contact Contact Us]

Revision as of 20:24, 12 June 2015

Introduction

New Eagle has developed a MotoHawk and Raptor™ compatible telematics platform, which enables remote tracking and management of assets through GPS and cellular data technology. This system serves as gateway for remote administration of vehicles and data analysis. The New Eagle telematics platform can monitor and analyze driver behavior, measure fuel consumption, and detect maintenance issues with vehicles before they become a problem. The seamless integration between the New Eagle Telematics Control Module (TCM) and New Eagle ECUs also allows the option for remote calibration, reflashing of the ECU, and fault reporting.

New Eagle delivers a complete telematics solution including hardware, software, cellular plan, web server, and web portal interface.

The TCM is a standalone unit that can perform a multitude of functions from CAN data-aggregation and analytic processing to real-time vehicle monitoring through available Cell networks. It can communicate desired parameter information to a web-based portal. Compatibility with the MotoHawk and Raptor development environments provides close integration with CAN bus systems.

Downloads

User Manual More Information

Please Contact Sales

Capability Summary

CAN Logging and Remote Diagnostics

The TCM has CAN logging capabilities. It can log up to 10 CAN messages which are configurable through DBC by the fleet manager. Data can be logged at 125kbaud, 250kbaud, or 500kbaud.

The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.

Access to near-real-time data on the status and location of deployed vehicles can lead to substantially reduced maintenance costs:

  • Malfunctioning equipment can be identified quickly, before a catastrophic failure causes extensive damage to the vehicle.
  • Service techs can be dispatched with knowledge of what the problem is, reducing diagnostic time in the field.
  • Vehicle performance can be monitored and under-performing vehicles targeted for detailed analysis. This may lead to a recalibration or updates to the ECU software.
  • Driver behavior analysis can identify drivers in need of additional training.

Remote Reflash

This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).

A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.

Web Portal Interface

New Eagle gives the ability to monitor and manage in the field products or vehicle fleets through a customizable web portal interface. The web interface allows the user to track vehicle locations and operational parameters in real time, set up alerts for malfunctioning equipment, manage vehicles across multiple job sites, and push updates to vehicles in the field. New Eagle provides custom login accounts for the distribution of access to OEM, distributors, and end users as required.

Please click here for information on the Telematics Web Portal.

Additional Features

  • 3G GSM Cellular Data
  • Stolen Vehicle Detection
  • Data Logging:
  • Fuel Consumption
  • Vehicle Fault Codes
  • Vehicle Position (via GPS)
  • Receive SMS alerts for critical events

The basic architecture of the system involves a TCM connected to the ECU via a CAN bus. The telematics unit can communicate via the cellular data network with a web server, which will collect data from the telematics unit and push updates for the unit and ECU.

Interested in telematics? Please fill out the TCM selection form.

Hardware Summary

Current Hardware

The New Eagle telematics unit currently runs on the C4Max hardware.

Features include:

  • Quad band cellular modem (SIM card with data plan included)
  • GPS tracking
  • 3-axis accelerometer
  • CAN bus access
  • Optional discrete IO
  • ARM11 500 MHz processor
  • 64 MB RAM
  • 256 MB flash
  • IP 54 (enclosure available at IP 65)
  • Operating temperature -25°C to 75°C

Future Hardware

TCM-MTG (Available by Customer Request) The TCM-MTG is an environmentally sealed Module Telematics Gateway. It features both GPS and cellular connections. It also provides CAN, RS-232, and Ethernet communication ports. Satellite capability is possible with the use of additional peripherals. Sim assembly is accessible from the outside in a sealed socket assembly. The hardware is in production. The Raptor software development is not complete.

Picture Part Number Webstore Downloads More Information

TCM-MTG

Please Contact Sales

Datasheet

--

TCM-557E-48-xxyy (TCM48 - Available by Customer Request)

The TCM48 is ruggedized telematics module that will offer 2 CAN channels discrete IO on the vehicle side, and both cellular and Wi-Fi access on the remote side. It also has an expansion port for satellite communications. The hardware was designed for in-vehicle use with temperatures ranging from -40C to +85C.

Picture Part Number Webstore Downloads More Information

TCM-557E-48 (TCM48)

Please Contact Sales

Datasheet

Please Contact Sales

Telematics Products

Telematics Kits

Gold Telematics Kit (Basic)

New Eagle's Gold Telematics Kit includes remote machine monitoring with its CAN and GPS logging capabilities ("CAN-to-cloud"). It logs 10 CAN messages which are configurable through DBC by the fleet manager.

The remote diagnostics feature allows service personnel to monitor the status of deployed vehicles. The ECU broadcasts diagnostic information regarding the health and performance of the vehicle on the CAN bus. This information is logged by the telematics unit and submitted to the Fleet Web Server, where it can be viewed and queried.

When matched with an input controller, a customer will be able to capture, process, and send CAN data to the telematics unit very easily.

Picture Part Number Webstore Features More Information

ASM-TCM-C-G-(x)

ASM-TCM-C-G-1

  • CAN Data Logging in the Cloud
  • Includes 1st Year Data Plan
    (SIM card plus storage)
  • Logs 10 configurable CAN messages

Please Contact Sales

ASM-TCM-C-G-2

ASM-TCM-C-G-3

Platinum Telematics Kit (Advanced)

New Eagle's Platinum Telematics Kit is an add on of the Gold Kit. In addition to its CAN logging capabilities, this kit includes remote flashing and calibration capability. This feature allows the telematics unit to update the ECU without having to recall the vehicle from the field. The ECU has final authority to determine when it is safe for the ECU to be updated (the telematics unit will query the ECU periodically when it has an update operation to perform).

A part of the handshake protocol between the telematics unit and the ECU is a seed-key verification process that ensures that only authorized telematics units can perform an update on the ECU. Further, the calibration and reflash packages are signed with a private key, so that no unauthorized updates can performed. This signature is verified by the telematics unit upon download.

Picture Part Number Webstore Features More Information

ASM-TCM-C-P-(x)

ASM-TCM-C-P-1

  • Remote flashing of MotoHawk and Raptor ECUs
  • Logs 10 configurable CAN messages
  • Remote diagnostics

Please Contact Sales

ASM-TCM-C-P-2

ASM-TCM-C-P-3

Product Notes

(Z) Data Storage Plan: Kits are sold with one of three data plans (1=0.5MB/month for 1 year, 2=5MB/month for 1 year, 3=15MB/month for 1 year)

Telematics Data Plan Renewals

NOTE: The first year of data is included when purchasing a Gold or Platinum Telematics Kit (ASM-TCM-C-G-xx or ASM-TCM-C-P-xx). The following products can be purchased for data plan renewals after the first year.

Telematics Service .5MB Data/Month for 1 Year

Picture Part Number Webstore More information

ASM-NE-TMSVC-00

Buy Now

Please Contact Us

Telematics Service 5MB Data/Month for 1 Year

Picture Part Number Webstore More information

ASM-NE-TMSVC-03

Buy Now

Please Contact Us

Telematics Service 15MB Data/Month for 1 Year

Picture Part Number Webstore More information

ASM-NE-TMSVC-05

Buy Now

Please Contact Us

Telematics Setup

Telematics Back End Service Setup

This includes the services for setting up user accounts on the telematics web portal.

Picture Part Number Webstore More information

NETM-SETUP-01

Buy Now

Please Contact Us

Support

Questions? Please Contact Us

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