Raptor-Service-FAQ: Difference between revisions

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{{Navigation}} [[Raptor-Platform | Raptor Platform]] > [[Raptor-Service]] > '''Raptor-Service FAQ'''
{{Navigation}} [[Raptor-Platform | Raptor Platform]] > [[Raptor-Service]] > '''Raptor-Service FAQ'''
===What is Raptor-Service?===
===What is Raptor-Service?===
Raptor-Cal tool is an intuitive, easy-to-use, yet powerful calibration tool. Raptor-Cal can be used to program and calibrate ECUs as well as create displays and datalog model signals. Check out our Raptor-Cal one page product summary.
New Eagle’s Raptor-Service tool is primarily intended to be used in the field for flashing software updates or troubleshooting issues using custom displays and/or datalogging. Raptor-Service is essentially the same software as Raptor-Cal, but without the calibration capabilities.  


===Does Raptor-Service work with any USB to CAN hardware?===
===Does Raptor-Service work with any USB to CAN hardware?===
Raptor-Cal has only been tested with Kvaser USB to CAN devices, but may work with other devices.
Raptor-Service has only been tested with Kvaser USB to CAN devices, but may work with other devices.


===Where can I download Raptor-Service?===
===Where can I download Raptor-Service?===

Revision as of 16:38, 20 March 2015

New Eagle > Products Wiki > Raptor Platform > Raptor-Service > Raptor-Service FAQ

What is Raptor-Service?

New Eagle’s Raptor-Service tool is primarily intended to be used in the field for flashing software updates or troubleshooting issues using custom displays and/or datalogging. Raptor-Service is essentially the same software as Raptor-Cal, but without the calibration capabilities.

Does Raptor-Service work with any USB to CAN hardware?

Raptor-Service has only been tested with Kvaser USB to CAN devices, but may work with other devices.

Where can I download Raptor-Service?

If you have already purchased a software license, you can download the latest release or of the Raptor-Service software at software.neweagle.net.

How do I use Raptor-Service?

Please read the Raptor-Cal/Raptor-Service User Guide for detailed instructions on download, installing, and using Raptor-Cal. You can also watch a brief 3 minute video on YouTube here.