Raptor-Service-FAQ: Difference between revisions
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Please read the '''[http://www.neweagle.net/support/wiki/index.php?title=Raptor-Service#Downloads Raptor-Service User Guide]''' for detailed instructions on download, installing, and using Raptor-Service. | Please read the '''[http://www.neweagle.net/support/wiki/index.php?title=Raptor-Service#Downloads Raptor-Service User Guide]''' for detailed instructions on download, installing, and using Raptor-Service. | ||
===Why Raptor-Service over MotoService? === | |||
Intended for viewing and updating software, New Eagle’s Raptor™ Service tool provides a more user-friendly, customizable alternative to MotoHawk’s MotoService tool. | |||
With Raptor™ Service, users experience a simplified application that flashes updates and troubleshoots issues. Whereas Moto-Service requires 2 different software applications to perform these tasks, Raptor ™ Service performs the same key features in one convenient application. | |||
Notable features include customization, the option for a node-locked license, and compatibility with Raptor ™ ECUs, MotoHawk ECUs, and any ECU that uses XCP protocol. Further, simplify set up with integrated baud and ID scanning. | |||
Raptor ™ Service is part of New Eagle’s Raptor ™ platform designed to guide businesses from concept to production. | |||
====Top 10 (7 actually) reasons to chose Raptor-Service over MotoService ==== | |||
USER-FRIENDLY: Raptor ™ Service has a more modern clean look and feel that is familiar to both developers and servicers, making tool training easier and faster. Reduces the number of steps to complete common tasks | |||
SIMPLIFIED: Raptor ™ Service only requires 1 software package instead of the 2 used by MotoService | |||
CUSTOMIZABLE: Raptor ™ Service’s functionality levels can be set to the servicer’s needs – can be set to function only as a viewer or an updater | |||
DEPENDABLE: Raptor ™ Service’s integrated scan feature with a dependable speed of 5ms means no need to remember your module settings | |||
OPTIONS: Raptor ™ Service includes the option to use a node locked license instead of the USB dongle, meaning one less thing to worry about damaging or losing | |||
DEVELOPMENT: Raptor ™ Service is still being actively developed while MotoService is no longer worked on | |||
VERSATILE: Raptor ™ Service works with Raptor ™ Modules, MotoTron module and any ECUs that communicate with the XCP protocol, providing an alternative to product vendor-supplied tools that can be quite expensive | |||
Revision as of 21:32, 12 February 2018
New Eagle > Products Wiki > Raptor Platform > Raptor-Service > Raptor-Service FAQ
What is Raptor-Service?
New Eagle’s Raptor-Service tool is primarily intended to be used in the field for flashing software updates or troubleshooting issues using custom displays and/or datalogging. Raptor-Service is essentially the same software as Raptor-Cal, but without the calibration capabilities. Check out our Raptor-Service one-page product summary.
Does Raptor-Service work with any USB to CAN hardware?
Raptor-Service works with any Kvaser or RP1210 USB to CAN hardware.
Where can I download Raptor-Service?
If you have already purchased a software license, you can download the latest release of the Raptor-Service software at software.neweagle.net.
How do I use Raptor-Service?
Please read the Raptor-Service User Guide for detailed instructions on download, installing, and using Raptor-Service.
Why Raptor-Service over MotoService?
Intended for viewing and updating software, New Eagle’s Raptor™ Service tool provides a more user-friendly, customizable alternative to MotoHawk’s MotoService tool.
With Raptor™ Service, users experience a simplified application that flashes updates and troubleshoots issues. Whereas Moto-Service requires 2 different software applications to perform these tasks, Raptor ™ Service performs the same key features in one convenient application.
Notable features include customization, the option for a node-locked license, and compatibility with Raptor ™ ECUs, MotoHawk ECUs, and any ECU that uses XCP protocol. Further, simplify set up with integrated baud and ID scanning.
Raptor ™ Service is part of New Eagle’s Raptor ™ platform designed to guide businesses from concept to production.
Top 10 (7 actually) reasons to chose Raptor-Service over MotoService
USER-FRIENDLY: Raptor ™ Service has a more modern clean look and feel that is familiar to both developers and servicers, making tool training easier and faster. Reduces the number of steps to complete common tasks
SIMPLIFIED: Raptor ™ Service only requires 1 software package instead of the 2 used by MotoService
CUSTOMIZABLE: Raptor ™ Service’s functionality levels can be set to the servicer’s needs – can be set to function only as a viewer or an updater
DEPENDABLE: Raptor ™ Service’s integrated scan feature with a dependable speed of 5ms means no need to remember your module settings
OPTIONS: Raptor ™ Service includes the option to use a node locked license instead of the USB dongle, meaning one less thing to worry about damaging or losing
DEVELOPMENT: Raptor ™ Service is still being actively developed while MotoService is no longer worked on
VERSATILE: Raptor ™ Service works with Raptor ™ Modules, MotoTron module and any ECUs that communicate with the XCP protocol, providing an alternative to product vendor-supplied tools that can be quite expensive