MotoService

Introduction

MotoService is used to distribute the following apps to vendors in one installation file:

• MotoUpdate
• MotoViewer
• MotoServer Runtime
• KVASER driver installation

The install may be customized by placing an ECUFiles folder in the same directory as the Setup.exe. The ECUFiles folder will copy the contents of the folders (displays (.dis), TDBDLL (.dll), and Updates(.mfu)) into the target installations disks' ECUFiles folder. It should be noted that it will copy to the local disk only when distributed via a removable drive or zip archive.

The PortInfo.cfg file can be customized to add specific ports to the installation. The PortInfo.cfg file should be placed in the ECUFiles folder in the installation directory. This enables the distributors of MotoService to package their own CD or zip archive for distribution to vendors.

MotoUpdateAuthor is used to generate and maintain MotoUpdate (.mfu) files.

MotoUpdate

MotoUpdate™ is MotoTron's PC-based, end-of-line module upgrade tool. It provides end-users the ability to upgrade a module while out in the field. MotoUpdate™ is capable of upgrading any module within MotoTron's product range that has production software pre-installed. Upgrading a module in the field is a more convenient and quicker way than returning the module to have it reprogrammed.

Note: MotoUpdate™ can only be used with the correct license on a supplied dongle. If a licensed dongle is found, the licensee name will be displayed on the bottom left-hand corner of the application.

About MotoUpdate™

Left click the MotoUpdate™ icon on the top left-hand corner of the window and select About MotoUpdate™ to view application and driver version.MotoUpdate is an easy to use application to ensure simple and straightforward upgrading of modules in the field.

Location

Click on the drop down menu to select the specific module you wish to upgrade. Should the specific module not appear on the menu list, the specific module needed has to be configured through MotoServer™. See Port Configuration for details.

Exit

Click Cancel to close the MotoUpdate™ application. Note: MotoServer™ has to be manually closed after MotoUpdate has been closed. See MotoServer™ for details.

Next

Click Next to view the module’s Upgrade Options. MotoUpdate™ will now access the module to determine the Software ID for the software programmed onto the module.

Upgrade Options

Once MotoUpdate™ has determined the Software ID, the suitable upgrade options will be displayed in a window.

Calibration ID

This is the unique calibration ID for the upgrade calibration patch that is available to the module. MotoUpdate™ matches the Software ID with the Calibration ID to determine compatibility. The location where the upgrade calibration patch is found is also displayed.

Details

Click Details to view Upgrade Details of the upgrade calibration patch found.

Back

Click Back to back up to previous window – MotoUpdate main window.

Next

Click Next to begin upgrading the module. This is a very crucial step in the upgrading process and a pop-up warning window (Fig.3) will appear.

Warning Window

It is very important that there are no interruptions to the upgrading process as it will render the module unusable. A “dead” module can only be resurrected by returning to your distributor to be reprogrammed.

Upgrade Details

The upgrade calibration patch contains the unique calibration ID to be matched with the suitable version of software.

Calibration ID

This is the unique calibration ID for the upgrade calibration patch that is available to the module.

Software ID

This is the ID assigned to a particular version of software. Only compatible calibrations can be used with each version of software. MotoUpdate™ will try and match the Software ID found on the module with the Software ID on the upgrade calibration patch.

Comments

This provides a description for this upgrade calibration patch.

OK

Click OK to back up to previous window – Upgrade Options window.

Programming the module

MotoUpdate™ will now proceed with the upgrading. First it will look for the module on the specified location. Once the module is found, MotoUpdate™ will begin programming the upgrade calibration patch onto the module.The programming process should take less than 1 minute using the CAN bus, slightly longer if using serial bus.

Once programming is complete, you will be given the option of upgrading another module or the quit MotoUpdate™ application. Click Finish to quit the application. Check the Upgrade again option and click Next to proceed to upgrading another module.

Troubleshooting

Most commonly occurring problems you may come across are caused by synchronization or connection problems between MotoUpdate™ and the module while programming the module.

Below are a few things you can check to rectify these problems.

• Check that the module has been powered up.
• Check that the USB-to-CAN cable has been connected properly.
• Check the Port Configuration of MotoServer has been configured properly.
• Check if you have a licensed dongle and it has been plugged properly into the USB port. (Moving the mouse pointer over the *MotoServer icon on the icon tray will determine if the dongle is plugged properly and that you have a licensed dongle)
• Close both the MotoServer and MotoUpdate™, then restart MotoUpdate™. (MotoServer will restart automatically once you reopen MotoUpdate™)

MotoViewer™

MotoViewer™ is MotoTron's PC-based display tool and provides all of the functionality needed for parameters in a MotoTron module. A user friendly, intuitive MS Windows-based display interface provides the user with easy access to all of the display-related RAM and ROM parameters contained in a MotoTron control unit.

MotoViewer™ consists of a basic window with a Menu Bar, a Display Area and a Status Bar. Any displays which are opened will be placed in the Display Area. Remember that for MotoViewer™ to work, you must have a licensed dongle plugged into the computer. See Troubleshooting if licensee name does not show up.

Main Window This is the main window with the Menu Bar, Display Area and Status Bar: MV_main_win.JPG

Using MotoViewer

When you open MotoViewer™ through the display shortcut on the desktop, MotoViewer™ should open with the selected display on the screen. The display will be populated with display parameters for the connected module. If there is no display shortcut on the desktop, you will need to first open MotoViewer™ independently. Once MotoViewer™ is opened, click on File on the Menu Bar and select Open from the sub-menu. You can also make use of the default shortcut key by typing Alt+O. Select the required display file to open a display. Another way to open a display is to click on File from the Menu Bar and move the mouse pointer over Recent Display. A list of recently opened display should now pop out. This is a much faster way of opening displays which you have been viewing recently.

About MotoViewer™

Click the Help on the Menu Bar and select About MotoViewer to view application and driver version.

Menu Bar

The Menu Bar consists of the File, View, Tools and Help menus.

Display Area

The Display Area is where all opened displays will be placed. You also have the ability to customize the background of the Display Area. See Display Options for details.

Status Bar

The Status Bar will display the current status of the connected module. Click on View from Menu Bar to click on Status Bar to display or hide the bar.

Toolbars

Additional toolbars can be easily added by using the Customize option.

Display Options

Click on View on the Menu Bar. Select Options from the sub-menu to access the Display Options. You can also right-click on the Display Area and select Options from the menu that pops up.

Preferences

Click on File from the Menu Bar and select Preferences from its sub-menu. From the Preferences window, you will have access to the Locations and General tabs. From the Locations tabs you can change the locations of both the log files and the folder where all display files are found. From the General tab, you can reset the toolbars and Workspace.

Customizing the Toolbar

File:MV toolbar.jpg

Toolbars Tab allows you to add, rename, delete and reset toolbars. There are not default toolbars so all toolbars will have to be created from scratch.

The Commands Tab allows you to drag and drop the various built-in commands or menus onto any existing toolbars on the main window. The commands are divided into the following 4 different categories:

• File
• View
• Tools
• Help

The Keyboard Tab allows you to Assign, Remove or Reset All shortcut keys to commands.

The Tools Tab gives you the powerful ability to add a quick-launch button to bring up other useful tools from within MotoViewer™.

The Options tab will feature settings and options for you to personalize the various toolbars and menus. These features are divided to 2 sub-sections: Personalized Menus and Toolbars, Other.

Troubleshooting

Most commonly occurring problems you may come across are caused by synchronization or connection problems between MotoViewer™ and the module while programming the module. Below are a few things you can check to rectify these problems.

• Check that the module has been powered up.
• Check that the USB-to-CAN cable has been connected properly.
• Check the port configuration of MotoServer has been configured properly.
• Check if you have a licensed dongle and it has been plugged properly into the USB port. (Moving the mouse pointer over the MotoServer icon on the icon tray will determine if the dongle is plugged properly and that you have a licensed dongle)
• Close both the MotoServer and MotoViewer™, then restart MotoViewer™. (MotoServer will restart automatically once you reopen MotoViewer™)

MotoService FAQs

What are the minimum PC system requirements for MotoService?

The official requirments are stated as:

• Pentium® III 667 MHz PC
• 256 MB of RAM
• Windows® XP SP2 and Vista or greater

MotoService (which is MotoViewer and MotoUpdate) has been used successfully on 'Windows 7 x64' as well.

How do I create an MotoService install package for my Service Technicians

Download MotoService, unzip that file on your engineering machine, inside the zip it looked like:

Inside 'ecufiles', add 'Programs' and 'TDBDLL', so it looks like:

You can add any srz's or MotoTune dll's that are needed for your customers, you might want to add a 'Displays' folder too, with any MotoTune displays your service technicians will need.

You can edit PortInfo.cfg to add/remove ports (these will be added/removed on the installed machine).

The example above will make it so that your customer has just PCM-1 on the machine after running the installer.

After these steps were complete, move the whole folder to a thumb drive (you might burn to a CD) and then install on new machine, running 'MotoService RELEASE 8.13.7.120.exe' from the thumb drive. Do not zip up the files, simply copy the whole directory out to the thumb drive (or burn to CD). See below:

When installed on a clean machine, you should see that the ECUFiles is replicated in the C:\ECUFiles\ folder required for the tools to connect to the ECU, and only port PCM-1 is available (with the example above).