Raptor-Service-FAQ

New Eagle > Products Wiki > Raptor Platform > Raptor-Service > Raptor-Service FAQ

What is Raptor-Service?

New Eagle’s Raptor-Service tool is primarily intended to be used in the field for flashing software updates or troubleshooting issues using custom displays and/or datalogging. Raptor-Service is essentially the same software as Raptor-Cal, but without the calibration capabilities.

Does Raptor-Service work with any USB to CAN hardware?

Raptor-Service has only been tested with Kvaser USB to CAN devices, but may work with other devices.

Where can I download Raptor-Service?

If you have already purchased a software license, you can download the latest release or of the Raptor-Service software at software.neweagle.net.

How do I use Raptor-Service?

Please read the Raptor-Cal/Raptor-Service User Guide for detailed instructions on download, installing, and using Raptor-Cal. You can also watch a brief 3 minute video on YouTube here.